Terms and stuff

Pricing

Our prices are in Australian dollars.

Shipping is free in Australia. For everywhere else, it's a flat $20 AUD per order.

For overseas orders, the delivery price doesn’t include taxes and customs duties applicable to your country. You’ll need to take care of these.


Payment and delivery

We accept payment by Paypal and credit card.

Processing

Your order will be processed and sent within 1 to 3 working days.

Delivery

We aim to ship as fast as we can, though we’re at the mercy of our postal services. As a guide, allow 5 to 10 working days for delivery within Australian metropolitan regions. For other Australian locations and international orders, allow 7 to 21 working days.

Delivery Address

We’re not responsible for stolen deliveries, so make sure your delivery address is secure (perhaps your place of work?)


Returns

Changed your mind?  (Australia only)

If you’re in Australia and you’ve changed your mind, return the items for a refund or exchange. Note the following:

1. Return the items within 14 days of receipt and include the packing slip or invoice.

2. You’ll need to pay any costs associated with returning the goods.

3. Items must be unused.

3. If you want an exchange, you’ll need to pay any difference if the exchange item is more expensive. You’ll also need to pay for the delivery.

Our goods are crap?

Perfect quality is our goal, however, despite our best efforts, mistakes can happen.

If you receive an item that’s faulty, wrongly described or different from what’s shown on our site, we’ll refund the purchase price and delivery charges or provide a replacement product. We’ll also apologise profusely for your inconvenience. All you need to do is return the dodgy item within a reasonable time and include proof of purchase.

If you need to return an item, contact us and we’ll tell you what to do next.